Everything went well, the car wasn't running well and the car would make a 'klunk' when taking off. Found it to be a broken engine mount for the 'klunk'. They found a broken A/C hose which made the car sound funny. Everything was covered by the extended warranty we purchased. The only thing we aren't happy about is a few months ago when having the oil changed, we told them the engine sounded funny and was making a 'klunking' noise. They said they couldn't find anything wrong. So, we had to bring it back a few months later (this time) and they found out what was wrong. I knew all along something was wrong with the Traverse. Wish they would have found it the first time is all. Otherwise, very happy with the purchase and the shop.
We would like to apologize for your recent experience at our service department Please contact us at your earliest convenience as we would like to discuss this matter and work towards a resolution.