Outrageously expensive. $175 to diagnose engine trouble light? Got it done free at O Reilly indicating another solenoid problem with VVT or camshaft solenoid. When I purchased vehicle there, salesman said I WOULD GET 30 mpg. Never happened. More like 20 mpg. No, I would tell my friends to do what I should have done and go to Honda.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (951) 699-2699 to discuss your concerns, as your satisfaction is of utmost importance to us.
As usual, Jon Hernandez under the leadership of Mike Armstrong is absolutely the best ever !!! They never fail to meet my expectations. Only I must admit because of the pandemic I do miss the coffee and donuts LoL !!!
Ted was awesome, super professional and very kind. He was well knowledgeable about everything I asked him. Go job Ted and thank you for all your help! Also, Enjoyed seeing all the changed for our safety during COVID-19. Thanks Chevy!
Hi there, thank you for taking the time to leave a review for us at Paradise Chevrolet Cadillac. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Jeffery Hunt was great out of the four times of being there for service by far the best customer service. My myChevrolet display was not working they seemed to fix this but the same day the screen went back again and did not work. The truck was left overnight for a replacement part. I���m just frustrated that this car is just over a year old and is having this issue and what I thought was fix wasn���t. I already made another appointment for the display on Tuesday the 26th.
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (951) 699-2699 when you have a chance. Thank you, and we look forward to hearing from you.
Service was done quicker than expected. Everyone was following COVID 19 protocol. When i has called to schedule maintenance I asked what type of maintenance is recommended for the amount of miles my truck has. To know how much time it���ll take and to be prepared For any cost that might need to be made. I was told over the phone that they wouldn���t know until i actually got there. Would be nice to be able to know before going in, to allow us to Plan ahead. But despite that they serviced my truck and performed a fuel injection cleaning rather quickly.
We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!