We strive for 100% customer satisfaction so we are glad to hear you found that to be the case during your visit. If you have any further questions, please give us a call. We're always happy to help! Safe travels!
One of your shuttle drivers accidentally took my keys off the desk and I had to wait about an hour for her to return my keys so that I could leave. Also, you did not reset my oil life on my car, so then I had to return again to get it set to 100%. It was not a good experience at all.
Hello, we are disappointed to hear that your experience was anything less than great. Please contact us at (951) 216-3470 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope to hear from you soon. Take care!
The truck was in for warranty repair and it took 2 months to get it back. Something to do with a recent parts shortage from a strike. Although I wanted the truck in a more timely manner after making a request the dealer provided a comparable courtesy truck that was invaluable and greatly appreciated.
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Paradise Chevrolet Cadillac and we hope to see you again soon!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
The whole process was simple and fast. They accommodated my schedule by allowing me to drop my vehicle off the evening before my Appt. Had a courtesy vehicle ready I was only there about 15 minutes. And when I picked it up it took even less time.
I spent over 10K on a new engine for my avalanche and was disappointed to have the new engine defective. Curtis brown was very professional and friendly throughout my process and provided me with a loaner vehicle which I was very grateful for.
Michael, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
Michael Olin has been a pleasure to work with. I have been extremely impressed with his knowledge, assistance and professionalism; before, during and even after the sale. His caliber of service is greatly appreciated!
It is great to hear that our staff at Paradise Chevrolet Cadillac was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.