Kathy was great but, she was off on Wednesday and I was handed off to another advisor. I asked to perform oil change, troubleshoot a coolant leak and reinstall a piece of plastic that was not reinstalled. I did not have time to ask service advisor why part was not reinstalled. Service cashiers were unprofessional-if paperwork isn't ready they lose interest in getting you on the way. This is ongoing problem with cashiers-somethings never change.
Perfect service, everything explained, polite greeting, wonderful experience and all completed in the time stated. The waiting room is exceptionally fantastic and well maintained as is the restrooms. I do have a recommendation. It would be nice if Disabled Vet customers were offered an option for vehicle washing. I physically cannot reach area's on the Silverado that normal customers can, so the cleaning is stagnant and never gets completely cleaned and or waxed. Just a suggestion.