My previous Service Rep contacted me personally to alert me that he was leaving for another opportunity but, he had paired me with another Rep, Jeff Hunt, that he assured me would continue with the same level and quality of service I was accustomed to. From my first introduction to Jeff Hunt I was confident that I had been left in good hands. Jeff reviewed with me what would happen during the scheduled oil change and review of the mechanical condition of my car. Throughout the service process, Jeff kept me informed of the status. When Jeff notified me that my service had been completed, he reviewed with me the overall condition the car and alerted me to an issue that could be addressed in my next service visit. I very impressed with Jeff's approach and performance. I look forward to future visits and assistance from Jeff Hunt!